VidMob Raises $110M in Investment Round Gainsight Announces

VidMob Raises $110M in Investment Round, Gainsight Announces New Capabilities, More News VidMob has raised $110 million in a Series D investment round, led by Canaan Partners. The round also included participation from existing investors including Accel Partners, GGV Capital, and Kleiner Perkins. The funds will be used to accelerate VidMob’s growth, including expanding its technology and product offerings, as well as growing its team. “We are thrilled to have the support of such a high-quality group of investors as we enter our next phase of growth,” said Alex Kirschner, CEO and co-founder of VidMob. “This financing will allow us to continue investing in our technology and product offerings to better serve our clients and partners.” Founded in 2012, VidMob is a mobile video creation platform that enables brands and agencies to create professional-quality video content at scale. The company’s technology uses A.I. to automatically generate video templates that can be customized with branding and messaging, and then produced at scale. VidMob’s clients include Coca-Cola, McDonald’s, Nike, and Samsung. Gainsight Announces New Capabilities Gainsight has announced new capabilities for its Customer Success Platform, including a new Email Integration, an expanded Rules Engine, and enhanced Customer Journey Orchestration. The new Email Integration allows customers to send emails directly from the Gainsight platform, and track the results within Gainsight. The expanded Rules Engine provides customers with more flexibility and granularity when creating rules to automate actions and notifications. And the enhanced Customer Journey Orchestration enables customers to more easily create and manage customer journeys. “We are constantly innovating to help our customers drive more value for their business and their customers,” said Nick Mehta, CEO of Gainsight. “These new capabilities will help our customers be even more successful in driving customer success.” NICE Secures Microsoft Partner Designation NICE has been designated as a Microsoft Partner, in recognition of its NICE inContact CXone customer experience platform. “We are very pleased to have been designated as a Microsoft Partner,” said Paul Jarman, CEO of NICE inContact. “CXone is a powerful, yet easy-to-use customer experience platform that helps organizations deliver exceptional customer experiences. We are honored to be recognized by Microsoft for our commitment to customer success.” CXone is a cloud-based customer experience platform that offers a complete suite of tools for contact centers, including omnichannel routing, analytics, workforce management, and more.