Waterdrop AI Assistant uses machine learning to help consumers navigate health insurance plans, find doctors and track claims. The assistant will be available in the company’s app and through a web portal. Waterdrop is a subsidiary of online insurance marketplace Alibaba Group.
The company said the assistant can help users with questions about their health insurance policies and claims. The assistant will also provide information about doctor availability and appointments. “We are committed to providing consumers with the best possible health insurance experience, and our AI assistant is another example of how we are using technology to make that happen,” said Waterdrop Chief Executive Officer Yang Peng.
“This is just the beginning for our AI assistant, and we will continue to enhance its capabilities to better serve our customers.”
Insurtech startup raises $7M to streamline healthcare payments – Becker’s Hospital Review. A healthcare payments startup has raised $7 million in seed funding, according to Crunchbase.
The funding round was led by Acceleprise Ventures and FirstMark Capital, with participation from Blue Cross Blue Shield Venture Partners, G2VP, Precursor Ventures and other investors. The startup, which had previously raised $3 million in seed funding, will use the funds to expand its team and product offerings.
The startup offers a platform that allows patients to manage their healthcare payments in one place. The platform includes a payment gateway, a mobile app and a web portal. The startup plans to use the funds to expand its team and product offerings.
Healthcare IT News.
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